Downtown Hotel Service is committed to providing the best customer service experience in the industry. We welcome your comments regarding your experience when booking through our website. To provide excellent customer service we provide two methods of contacting us:
- Call our toll free customer support line at 1-888-532-5115. Please have your destination or hotel available for the operator. In addition, if you need to change a reservation, we will need the confirmation number and name of the hotel.
- . We are committed to responding to emails immediately. Our email support staff will address all of your booking needs.